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The following states the policy of the Dartmouth Cooperative Society and dartmouthcoop.com regarding the privacy rights of our visitors.
This policy statement details information we collect, how we use that information and what we share with others. You have absolute control over when and how we use your personal data. If you have any questions concerning our policy, please call us at 800 634 2667; fax us at 603 643 2718 or email us at customer.service@dartmouthcoop.com.
If our information or privacy practices change at a later date, we will post the changes on our website or communicate with you directly. You will have the opportunity to opt out if our changed policies are not acceptable to you.
- What we collect
- How we use your information
- How we protect kids
- How you can change your personal information and change your status with regard to any lists or solicitations
- How we insure that your order information is secure
- Protection on linked websites and service providers
WHAT WE COLLECT
When you come to our website, we record your domain name, but not your email address. Therefore, we can track site visits while protecting your anonymity.
We are able to recognize you on a return visit to our website through the use of "cookies". Cookies are usually attached to your computer's hard drive. Your browser can often accept an instruction to disable the cookies, if you so desire. The information from cookies lets us track your shopping experience and preferences.
When you make a purchase, we collect your name, address, telephone number, email address and credit card information so we can most effectively process your order and conduct any and all follow-up that your order may require. This information is stored in a secure environment and is not accessible except by dartmouthcoop.com.
We may also collect similar data from you to provide information we think will interest you. Information, programs and promotions are produced by dartmouthcoop.com or by one of our partners or affiliates.
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HOW WE USE YOUR INFORMATION
Your personal data is used
- To process your order
- To follow-up on any aspect of the transaction arising from your order
- To send you email or direct mail on products, services or promotions
- To enlist your participation in surveys to improve our offerings
- To combine your anonymous data with that of other visitors/purchasers online
or in our store along with public demographic data to improve our site, products or services
Your personal data may be shared with third parties with whom we have contracts
Third parties assist in maintaining and managing customer information, fulfilling promotions and providing communication services. We do not authorize any of these third parties to make use of your personal data
We offer products, services, promotions and contests directly or in conjunction with partners. Data requested and provided voluntarily will be used to notify and fulfill promotional or contractual obligations. Our partners may, by contract, share your information as we share information on their customers. If you do not want your personal information used in such a manner, you may inform us directly at customer.service@dartmouthcoop.com and your information will not be shared or traded.
It is possible that your anonymous information on subjects such as age, gender and product preferences will be aggregated with similar information provided by our business partners.
Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.
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HOW WE PROTECT KIDS
We abide by the Children's Online Privacy Protection Act of 1998 and will not knowingly request personal information from anyone under the age of 13 without prior parental consent. If we become aware that we have information on kids without having appropriate consents, we will take all necessary steps to remove the information from our files and to prevent any recurrence with the same person.
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HOW YOU CAN CHANGE YOUR PERSONAL INFORMATION AND CHANGE YOUR STATUS WITH REGARD TO ANY LIST OR SOLICITATION
The Dartmouth Cooperative Society and dartmouthcoop.com want to communicate with you only if you want to hear from us.
We will not make your email address available to any other company if you do not want to hear from the companies we have selected as promotional partners. If you supply us with the address information requested below, you may receive mailings from time to time with information on new products, services or upcoming promotions from the Co-op and our partners.
Click Here to request a catalog and be added to our email list.
If you prefer not to receive communications by email, regular mail or telephone, please let us know. If you wish-at any time-to remove your name from a list or from all lists, please let us know.
- You may reach us by telephone at 800 634 2667
- You may reach us by fax at 603 643 2718
- You may reach us by email at customer.service@dartmouthcoop.com
- You may reach us by writing to: dartmouthcoop.com; 21 South Main Street; Hanover, NH 03755
Removal from one list, one type of communication or from the general contact list may take up to four weeks. Even after you have been removed from such lists, please note that you may receive communications, including email, concerning any order you make with us.
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HOW WE INSURE THAT YOUR ORDER INFORMATION IS SECURE
We want you to be confident in placing your order with dartmouthcoop.com. We use Secure Sockets Layer (SSL) technology to insure your order and personal information is protected and encrypted while traveling on the Internet.
You can tell if SSL is working by seeing if an unbroken key or lock appears on your screen, usually at the bottom of the screen. You should also be able to tell by looking at the URL line of your browser; the site address goes from "http" to https" when you have accessed a secure server.
If for any reason you cannot access our secure server, print the order form at Check Out and fax it to 603 643 2718 or telephone 800 634 2667.
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PROTECTION ON LINKED WEBSITES AND SERVICE PROVIDERS
dartmouthcoop.com provides links to other websites and service providers solely for the information and convenience of our visitors. We have no responsibility or control over such sites. Each linked site has its own policies regarding privacy and security. You should preview each site's terms and conditions before engaging in any transaction.
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